Employee Spotlight – Nicole Lincoln is a Master of Process Improvements
Nicole Lincoln, Director of Personal Lines Claims, started her insurance career as is typical with many insurance professionals: she fell into it. After attending Avila University, a small college in Missouri, with a basketball scholarship, Nicole wasn’t sure where her bachelor’s and master’s in business would take her. When she heard that a local rental car company was hiring, she … Read More
Employee Spotlight – For Mackenzie Carver, it was easy to follow in her family’s footsteps
When Mackenzie Carver, Large Commercial Underwriter, was 4 years old, she began attending insurance conferences with her dad. She remembers competing in sandcastle contests, ice cream by the pool, and souvenirs when her father traveled for work. For her, insurance was always a cool industry. As she learned more about the business of insurance in college and during an internship, … Read More
Employee Spotlight – Kathy Sogah constantly strives for improvements
When Kathy Sogah, Velocity’s Director of Operations, wanted to change a process at a former company, a co-worker pushed back, as she pulled out a four-inch binder and pointed to a 10-year old process. “That’s the way it’s always been done” was the response. That didn’t work for Kathy then and doesn’t work for her today.
Kathy’s insurance career began … Read More