Introducing the easiest way to look up your policy information, check the weather, file a claim and more!
The Velocity Risk Mobile app is compatible with iOS 10 and Android 6.0 and later versions of each. Search for Velocity Risk Mobile in the App Store or Google Play Store. For complete installation instructions download the guides in the FAQ section below. For faster download use the QR Code shown below.
Policyholders will need to enter name, policy number and Zip Code to register an account. Non-policyholders may also download the app for weather and hurricane preparedness information.
Once logged in, customers may view basic policy information, contact their agent and file a claim. All users will have access to local weather, six different storm tracker sites and a hurricane checklist to get better prepared before an impending hurricane.
The app includes basic policy information, including policy status, term, location and agent information. We will continue to add features to the Policy Information section. Future versions will permit users to pay premiums through the app.
When it comes to protecting you and your family, you can never be too prepared. We've included a hurricane checklist to help you plan for emergencies in the event of a hurricane in your area. The feature includes check boxes, so you know what's left to do well in advance of hurricane season each year.
The app features six different links to storm tracking sites, giving you as much information as possible regarding pending storms in your area. In addition, you'll have access to local weather forecasts and weather alerts.
Report a home claim in minutes. Simply enter the date and time of the loss, along with a few details such cause of loss and what was damaged. You can also upload a video, photo, audio recording and attach files to help your claim process move quickly to the next step.
If you’re unfamiliar with how to download the Velocity Mobile App to your Apple or Android device, view the Installation Guide with step by step instructions to guide you through the process.
Getting started with Velocity Risk Mobile is easy. View the End User Guide, which walks you through the basic features available on the Velocity Risk Mobile app.
If you have additional questions regarding the app or logging in, these FAQs may be able to help.
Corporate Office
Velocity Risk Underwriters, LLC
10 Burton Hills Blvd., Ste 300
Nashville, TN 37215 (map)
Product or Policy Inquiries:
Personal Lines: (844) 878-7529
Small Commercial: (844) 878-7529
Large Commercial: (615) 942-0740
